Privacy Policy

Last updated: January 5, 2026

1. Scope

This Privacy Policy explains how Softlink Petal Studio (“we”, “us”) collects, uses, and shares information when you access our website and courses.

2. Information we collect

Account data: name, email, and password hash.
Transaction data: purchased course IDs and access timestamps.
Usage data: pages visited, device information, and approximate location derived from IP address.
Communications: messages you send via our contact form.

3. How we use information

Provide and maintain course access and features.
Personalize content such as recommended courses.
Monitor performance, fix issues, and improve the service.
Comply with legal obligations and prevent misuse.

4. Cookies and tracking

We use essential cookies to enable core features and analytics cookies to understand usage. You can control cookies through your browser settings. Our cookie banner allows you to accept analytics cookies.

5. Sharing

We do not sell your personal information. We share limited data with service providers who support payment processing, hosting, and analytics, subject to contractual safeguards.

6. Data retention

We retain information for as long as necessary to provide services, resolve disputes, and comply with legal requirements. Course access records are stored to maintain your entitlements.

7. Your choices

You may update your account information by contacting support.
You may request deletion of your account, subject to record-keeping obligations.
You may opt out of non-essential emails using unsubscribe links.

8. Children’s privacy

Our courses are intended for individuals 16 years and older. We do not knowingly collect data from children.

9. International transfers

We may process information on servers located in different countries with appropriate safeguards.

10. Contact

Email: [email protected] • Phone: +1 (415) 555-0137

11. Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page with a new “Last updated” date.